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  • Renee: CEO Coach & Management Specialist 5:39 pm on September 4, 2009 Permalink | Reply
    Tags: co-ceo, creation, , from, , , power, sharing, the, top   

    The Co-Ceo: Sharing Power From The Top 

    The co-CEO model has been around for some time now. Some companies have seemed to make it work and others ummm….. not so much. It seems to work in limited cases and it has failed miserably in others. The co-CEO peoplesharingarrangement involves 2 or more people sharing the decision-making duties from the top of the company. It’s been around for a long time but not so openly discussed.

    Many times in sharing top management duties there can be power struggles. There are some well known companies who continue to use this model such as Bed, Bath N’ Beyond, Charles Schwab, Martha Stewart, Citigroup and others. Many professionals seem to disagree on power sharing for the head of a company. They feel that it’s not good for the company as a whole. Some feel that it has lead to the downfall of many good corporations.

    Do you see this as becoming an option for your business?

    Some companies have been known to have three, count ’em three co-Chairmen and three CEOs. Many times it all depends on the size of the company, what’s involved and the industry. It’s quite different from a co-leadership model. In the co-leadership model, the leader works closely with another person or committee in the top management. On some occasions, if the co-CEO position comes about because of a merger, there can be a power struggle rising instead of power-sharing.

    This model can be an effective way to run an organization if communication lines are clear and everyone understands who is doing what. If a co-CEO arrangement is made, then the executives should put their personal agendas & egos aside for the good of the company, check ’em at the door. The only thing worse than an overly hierarchical organization is ambiguity. The CEO’s job should be more about getting the job done correctly, moving a company forward and less about titles. When the roles of each individual are clearly outlined with no room for guessing, then that helps in collaboration with employees and other management.

    This type of relationship takes development of a healthy relationship where the top executives have confidence in each other, true commitment, teamwork, close alignment & effective  collaboration throughout the company as a whole. Effective collaboration can lead to better management, more creative thinking and a leaner organization. Many times some companies seek out the co-CEO model instead of the traditional CEO and president line up. Sometimes you’ll see the co-CEO model more in family-owned organizations.

    The co-CEO management can lead to better decision-making, extra inspiration for others & lower chances of CEO burnout. Sometimes two heads are better than one. This can be an effective model for succession planning where the eventual successor to the CEO position acts as co-CEO for a while with the departing leader. 

    Companies should not just leap head first into the co-CEO arrangement. It may not be the quick fix to business problems that you are facing. It should be taken into careful consideration by all those involved. It must be known that this type of business model can flop at anytime if managed poorly or put in place for the wrong reasons.


    Clerical Business Solutions http://www.clericalsolutionsinc.net

  • Renee: CEO Coach & Management Specialist 5:44 pm on August 29, 2009 Permalink | Reply
    Tags: business location, , , location, proximity, real estate, the,   

    Location, Location, Location: Your Business Proximity Matters 

    Out of all of the many business decisions that you’ll make, your business location & proximity should be at the top of your list. It’s a big part of the strategic planning of your business. When you strategically plan, do your research and talk to business development professionals then that could help you to better Ebook: Gain Business Success In A Recessiondecide on your business location and proximity of your needed resources or customers.

    You can gain more clients/ customers by showing them that you can meet their location needs. Whether you’re online, offline or both. The proximity of your business is not a guarantee of success but it’s good enough insurance against real quality problems. If you are trying to sell your business, then location & proximity of your business plays a big part in your success.

    Identifying the needs of your business is very important. When you know and understand how your services or products affect your customers/ clients, it helps to avoid bigger problems down the road. Choosing the right location for your business is a balancing act.

    • Are you in the right location for the right people?
    • Is it time to relocate or expand?
    • Should I be online, offline or both?

    Cost can be a concern but it’s not the only concern. When it comes to the location of your business weigh your options carefully. Sometimes you may have to commute and get outside of your area. The type of business that you operate will determine if you need a business online, offline or both.

    Many times, the location of your brick n’ mortar operation can make or break your business. Checking out the demographics of your business can be as simple or complex as you make it. Get a demographic overview of the area that you may be looking into; such as age, households, income etc… When you know the type of customers that you want to sell to then you need to select locations centered on that.

    Doing your research and the strategic planning of your business can help you to determine if you need a business in the city downtown area, a place out in the suburbs or the country. Include in your research & strategic planning a competitive analysis. Doing a competitive analysis before opening a business location can give you an idea as to whether or not you should be near your competitors.

    Sometimes being near your competitor can have its advantages. For example just take a look at your local mall, many of them have similar stores all in one building and many of them do quite well. On the other hand being too close to your competitors can be deadly for your business. For example if you have a cake shop in the same neighborhood as other cake shops, you may have a hard time bringing in business. But if you have top quality services & products you can bring in a lot of business in the same neighborhood.

    You need to size up the demographics and get the help that you need. Don’t go at it alone, ‘cause you want to avoid costly mistakes at the beginning & during your business.

    So talk to some professionals in business development, business consulting, business real estate etc… Once you’ve made your plans, you have them down packed and you’ve talked to a professional then you just may be ready to begin business.

  • Renee: CEO Coach & Management Specialist 7:22 pm on August 21, 2009 Permalink | Reply
    Tags: , concern, , expect, fear, hardships, in, the, , uncertain, unexpected, unsure   

    In Business, Expect The Unexpected 

    In business you have to be cautious & ready to expect the unexpected. The business world just won’t be smooth sailing all the time and things won’t always be just business as usual. Sometimes there’s problems & last minute items on the horizon. So you have to look ahead, think ahead & plan ahead. Many times you have to make sure that every ” i ” is dotted and every ” t ” is crossed, to protect your financial concerns, family, associates and business.

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    Strategic Planning Services OF Clerical Business Solutions

    Many times throughout life and business, challenges & changes will occur, whether you want them to or not. This is where strategic planning and crisis management comes into play. With the many changes that will take place, you must make sure that the protection of your business or personal affairs are up to date. You must prepare for unexpected events. Have precautions in place, then you can better handle the unexpected.

    Strategic planning and crisis management can help you plan ahead and make you more capable of handling the unexpected. Many business owners think it won’t happen to them. They seem to put preparing for the unexpected on the back burner, to never think about it again.

    Don’t do that, you need to plan ahead. Not saying that planning ahead will always keep you out of trouble or get you out of every jam. But Strategic pre-planning & crisis management is what you can lean on in your time of need. It will allow you to pull from various resources to help you out in a jam or help your business to thrive in your absence.

    First of all, always, always have an operations manual. Having a clearly defined, organized and properly prepared business operations manual is highly important. That is something that many business owners take for granted and state that they don’t need one “I’m just a small operation, I don’t need that”. I beg to differ, your business needs a sound operations manual no matter the size, big, small or in between.

    In the event of your absence, even for a little while could mean big problems for your business. In your business operations manual you should have important contact info, bank info, passwords, the websites that you use, policies, procedures etc, etc….. If you do this, then someone can step in your shoes and run the business the way that you want them to or at least the way that they should run things in the event of your demise or until you are able to return to your business again.

    If you encounter a situation like the death of a family member, if you end up in the hospital, take a trip and get stuck overseas or in another state, etc…  That can put you out of commission for many days. So if you don’t have things set up before hand then you may have to deal with lost sales , angry, neglected customers, ended relationships and a bad name in the business world. If you could just have someone or several people to step in on your behalf to access your operations manual, check on your clients and other aspects of your business, it can mean the difference between a lost customer and a loyal one.

    Get Proper Insurance. There are many different types of insurance out there, from different states and countries. You should speak to an insurance professional about which ones fit your needs. Make sure that you have insurance that really takes care of your needs in your absence or bad times in business. This is one of the main reasons why you should speak to a professional in the insurance industry. They can give you the advice that you need. Even if you are in the early stages of your business there are ways to protect yourself. You need protection from liability to financial.

    Make sure that your will is up to date ’cause you just never know when your time is up. That’s just a fact of life. By investing some of your time and money, you could protect your business, your associates or your loved ones in the event of your passing.  If you don’t take into consideration this step, then you could end up leaving your loved ones, associates or family destitute or in lawsuits. Then what your family thought was your family business may no longer be a family business. But there’s not much that you can do in your passing but your family, associates or loved ones can. That’s why you need sound business strategies.

    Many long term strategic action steps only require a small investment of your time & money for long term success, protection from failure or hardships.


    Clerical Business Solutions~


  • Renee: CEO Coach & Management Specialist 6:48 pm on August 19, 2009 Permalink | Reply
    Tags: essence, , it, manage, , , the, , ,   

    Time Is Of The Essence: Manage It Wisely 

    There is a lot that can be said about the way that you do things in addition to why and when they get done. What does & doesn’t get done in relation to performance & time management, can be critical in business. Performance, productivity & time management go hand in hand, which equates to “time is of the essence”. Your performance stems from your motivation, productivity, time management and behavior. Many times performance n’ time management determine how well your operations are run.

    In dealing with time management; you and/or your team, should strategically plan your time and activities throughout your organization. It’s not just what you’re doing for today. It’s also for the days, weeks and months ahead.

    You do have a strategic plan don’t you?

    Strategic planning & implementation helps to get the job done, improve your performance, your productivity and maintain a better business. Proper performance is imperative in relation to organizational outcomes and success.

    Depending on how you define effective performance; your job or business performance can be a poorly defined term. Your performance and your business performance are two different variables. What you do with your time & how you manage it, can be important towards what you want to achieve. It has a lot to do with how well you strategically plan your activities. What you do within an organization leads to better business performance. Sometimes how well you or your team strategically plan and implement your activities, determines what will and won’t get done and your level of success. Which can lead to the failure or success of a business or project.

    Performance management isn’t just for employees; it’s for managers, supervisors, ceo’s, entrepreneurs etc… You need to have yourself in check before you correct others. Many times your performance stems from your behavior & motivation. Which leads to proper or improper performance and time management of your daily activities which determines your outcomes/ results.

    Outcomes are the results of an individual’s performance & influences. There are more factors that determine outcomes than just behaviors and actions. Performance is more than the observable actions of an individual. It can consist of mental productions such as answers or decisions.

    First of all, you need to lay out a strategic plan for the daily,weekly or monthly activities. You can plan this with your team, co-workers or an outside strategy consultant.

    Once you have your plans laid out, then there’s the implementation. Within an organization there needs to be effective collaboration to help proceed with effective implementation of your set strategic plans. If you are working by yourself then you have to hold yourself accountable or seek a partner for support. If not, your plans may fall through with little to nothing getting accomplished which leads to little to no success in your business or projects.

    If a business or project succeeds or fails, it can be determined by a lot of factors. But your performance and time management plays a big part in the outcomes. But how effective is your performance? First you have performance and second effectiveness; effectiveness of that performance.

    Effectiveness is the ratio of outputs to inputs- those inputs being effort, monetary costs, resources, etc… You get what you put in. Your performance should be goal relevant, kept on schedule and directed towards overall business or project goals.~Clerical Business Solutions

    • wp themes 3:46 am on September 30, 2009 Permalink | Reply

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  • Renee: CEO Coach & Management Specialist 9:29 pm on June 12, 2009 Permalink | Reply
    Tags: , , , , , less, more, , process, , right, the   

    Less Is The New More…Right? 

    There is so much that can be said about our busy lives. To accomplish more, to be more, to do more. In the business world everything is moving so fast and people are trying to just do more to get ahead. But at what cost? Have you thought things through in your efforts to get ahead? Sometimes you have to do more to get ahead and sometimes you have to do less and work with what you have. 20% of your results come from 80% of your efforts.

    So, in your business where are you

    spending most of your time & effort, hmmm…..?


    That’s when you have to apply the 80/ 20 principle. It is a useful benchmarking tool that helps you to identify the areas in your business where you should be putting your main focus then outsourcing the rest. The 80/ 20 principle helps you to do more with less by identifying the areas where you are spending too much of your time & effort and areas where you should spend less time & effort.

    It lets you know where the imbalance in your business or projets are. The imbalance between inputs & outputs, causes & consequences, effort & result, output or rewards. Once you realize this, you & your team will know where to put your focus then you can delegate and outsource the rest. You can utilize external service providers & consultants such as a business strategy consultant or virtual assistant  as your provider for many things except for your core focus.

    Core skills should be focused in-house.  Many support services such as business strategy consulting or Virtual Assistance, helps you to streamline your processes, making it easier for you and your staff to focus on your core competencies and get back to doing what you love most. When your business is overloaded with many tasks, it can make you all lose sight of your main focus. In addition to that it can lead to not maintaining or having a concrete strategy to deal with things.

    Not having a strategic plan or not maintaining your plan only limits you from reaching out to do more for yourself and your business. Trying to do too many things to achieve your business goals can lead to lack of focus & help to lessen the quality of your services, products & productivity.  

    In your effort to do more for your business; be selective, not exhaustive.  Figure out where 20% of effort can lead to 80% of returns. Strive for excellence in a few areas, rather than great in several areas. Strive to do things that you are best at doing then delegate and outsource the rest. Exercise control with the least possible effort. Take time out to utilize the 80/ 20 principal to carefully look at the different aspects of your business to help you redirect your strategy.

    Once you take this step, you may pretty much find that you are doing too many things for too many people. Utilizing this principle is of enormous value in identifying the next steps forward for your business or projects. 80/ 20 thinking applied to your daily life, business, projects and goals can help you to change your behavior to concentrate on the most important 20%. Taking action from the 80 / 20 thinking should lead you to achieve much more with less.

    ~The Author~

    Clerical Business Solutions  ~Business Strategy Consulting Services & Virtual Assistance Services. Providing business consulting & outsourcing services such as administrative support/ business management, project support etc…

    Consulting with you on strategy/ strategic planning, goal setting etc… to start-ups, business owners, managers & professionals who may need some beneficial guidance, business support and/ or too busy to handle their workload themselves, those who may want to offload & outsource or just need beneficial business consulting advice along their business journey. Contact today: http://WWW.CLERICALSOLUTIONSINC.NET   

  • Renee: CEO Coach & Management Specialist 8:00 pm on February 17, 2009 Permalink | Reply
    Tags: , , , grim, , , , , , reality, , the   

    The Grim Reality Of A Recession 

    Well we’ve  heard it before, a recession is coming, a recession is coming. Sometime around Dec 2008 Americans were told that they had been in a 200273101-001recession for a full year. It’s a trying and unsettling time for many. There is fear, panic, bankruptcy, Chapter 11, bad credit, layoffs etc…

    If you look left, right, up or down, you’ll hear and see doom and gloom news about the state of the global economy and how bad it is. This bad economy has gripped both businesses and consumers with the fear of their finances, bank accounts, stocks etc… It’s just a financial frenzy.

    Stores and businesses are closing left and right, you would think that some of them would be able to hang in there considering that many of them are huge retailers. People are losing jobs left & right. Where does it all end?

    Well many companies big & small have it bad these days. Are you one of those dealing with the same issues? Issues of : you may have to consider closing up shop, laying off employees, filing for bankruptcy or drastically reducing your prices?

    Times like these can make you indecisive about what to do and where to go. You don’t know if you should close your business for good or just hang in there. That’s why you need a plan, a strategic business plan at that. Stategic planning is so important in times like these because having a strategy is the way to go.

    In a recession you don’t have the luxury of making mistakes. When your budgets are tight, it’s your job to calm your worried customers and capture the few viable prospects that you can get. Also make the most of the people and technology that you already have.  This where strategic plans come in handy.

    Optimize your current technology and utilize equipment to it’s fullest potential. This isn’t the time to experiment with new technology, unless you have the means to do so.

    There no better time like the present for many companies to restructure, revamp and revitalize just to stay afloat or make improvements.  

    Strategic plans help you to make it through the tough times and good times. When you first start up your business you need a business plan and in addition to that you need a strategic plan as you grow your business. It’s a plan for the daily operation of your business. It helps you to forecast where you are going, where you want to go, how to get there and if you got there.

    Are you one of the many business owners who may have never given any thought to strategic planning? Even if you thought about it but felt like it wasn’t needed, contrary to what you may think it is very much needed in every business. With all of this fear, dread and panic going around, I don’t think that you want to take part in that.

    Even I have a strategic plan because I refuse to let this recession bring me down or take away my business. Yes, it is true that in some situations many businesses have no other way to stay in business. But for others you can consider times like these just a temporary setback. With a recession or slow economy, you just can’t sit back and do nothing, if you want to stay in business.

    A strategic plan encompases your marketing strategies, creative thinking, process, teamwork and flexibility.  While your competition is sitting back doing nothing then when the economy gets better you will be ahead of them. Call it what it is, competitive and  this business world is competitive, a never ending rat race. When it’s all said and done and the economy gets better you will out shine the rest because you have your stuff together.

    You have an action plan. And when the going gets tough the tough get going. So make a move and develop your strategic plan today!

  • Renee: CEO Coach & Management Specialist 12:03 am on April 4, 2008 Permalink | Reply
    Tags: can, converstation, , listen, save, , , the   

    Small Talk Can Save The Day! 

    One day a consultant named Jane Doe had a business meeting to attend with a difficult client, one which she dreaded going to. Jane knew that the Clerical Business Solutions www.clericalsolutionsinc.netdiscussion would be difficult or intense. As she was walking into her clients new office, she noticed photos of children and animals on the client’s desk. Then Jane Doe asked her client about the pictures.

    Well the client just glowed with excitement to hear Jane ask about the pictures. Which turned out to be the clients nephews and family pets. For the moment it really changed the clients icy demeanor. “After a good conversation, we became pals, the meeting went smoothly enough till we were able to sort out and strategize a difficult situation,” says Jane Doe.

    Small talk can save the day. Jane has used small talk ever since that meeting with a difficult client to build business relationships, contacts and keep clients happy.

    When you are selling or marketing, learn how to break the ice with a client or difficult people by using small talk. You can turn small talk into an opportunity. WARNING!!, DON’T OVER DO IT.  As in being too fake/ phony, overly interested when starting small talk because people can tell if you are over doing it. Don’t patronize people. If you do this, it is possible that you can ruin the mood, the meeting or loose a client.

    Once you learn the art of small talk and how to hold a conversation, you’ll be able to keep it going and build networking skills. It will leave a positive impression on your behalf. When you develop small talk conversation skills, it helps you to connect with clients, colleagues and customers without selling or “schmoozing”.

    Small talk may seem pointless but you have to come to the understanding that it is the appetizer for relationships, its also a critical ingredient for business success. People do business with others who can solve their problems and make them feel good. It’s an advantage that small business has over large business.

    So try some small talk today ! Try to meet new people often, it will be great visibility for your business and maybe create friendships along the way. You never know when a conversation can be an opportunity for success.

    Buy Me A Coffee, THANKS!!



    VIRTUAL ASSISTANT SERVICE  http://www.clericalsolutionsinc.net

    • Ajith Edassery 8:50 am on April 22, 2008 Permalink | Reply

      Only today I had written a post about VAs, and accidentally reached your posts. Good stuff. VAs are still new to us in India and I was trying to educate ppl on the same.

      Will visit your site as well.


  • Renee: CEO Coach & Management Specialist 4:46 pm on March 31, 2008 Permalink | Reply
    Tags: &, challenge, confess, counseling, deal, face, failures, mistakes, the, truth, with,   

    Face The Challenge: Deal With Mistakes & Failures 

    As long as you are human, mistakes & failures are bound to happen. So you must be able to analyze them, learn a lesson from them and deal with them. No one person is 100% right all of the time, that’s right not a single one and no one will ever be.

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    So, Do You Acknowledge Them, Accept Blame And Keep Moving On ? You can’t keep doing the same old thing or making the same old mistakes over & over again, then expect different & new results.

    The first step to correcting a mistake is to acknowledge it. If a mistake has more than one person at fault, then everyone involved must take time to acknowledge it, no finger pointing, no screaming, no loud angry  communication, accept your part in the blame.

    Once everyone accepts their blame, then get everyones input on what mistakes have happened without a big up-roar or finger pointing. Each person must now take charge to lead the way to find a solution by putting processes, systems or procedures together to keep it from happening again or lessen the chance of it happening again.

    Everything should be done in a calm tone of voice, in a respectful manner towards each person, With No Sarcasm.” That will give you the ability to deal with the problem if it should arise again.

    Stop finger pointing, meet in a middle ground on the situation, so you can work through this and get past this. Remember Communication Is Always Key. Without communication a problem may not get solved.

    If the people involved in the situation won’t communicate with you or each other, then get someone to help you all communicate. Many times outside help can provide a solution.

    When you are trying to fix mistakes, solve problems & innovating, they all need communication to achieve a positive outcome.  Don’t just sweep problems under the rug.  Talk about them, get them out on the table. If you work in a company or own a business, people want to know that they’re working for a company that does more than just talk. They want to work for a company that achieves results!

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